TERMS AND CONDITIONS – Important User Information

Biothread Implants offers high-quality dental implants and products at very competitive prices. In order to be able to keep providing excellent prices for excellent products we only accept returns or exchanges under limited circumstances.


Biothread Implants will accept returns or exchanges within 30 days of original sales receipt.  Products returned or exchanged between 31 and 120 days of original sales receipt are subject to a 15% restocking fee.  We will not exchange or return after 120 days from date of original sales receipt. Prior to return or exchange please contact us for a Return Authorization Number (RA#).  All returned or exchanged products are subject to inspection.  Products that have been opened, damaged or marked upon are not eligible for return or exchange.  When your products arrive, inspect the packaging and the contents for damage and defects.  You must notify us within 7 days from date of original sales receipt if, product packaging is damaged, illegible, or has a broken safety seal; or if product it self appears to be damaged or does not function as its intended use.  In these cases, Biothread Implants will pay return shipping charges, and will pay shipping charges of replacement products.  Biothread Implants does not offer acredit or reimburse for implants that do not integrate.


Biothread Implants accepts payment for purchases with Visa, MasterCard, and American Express, through Paypal.  Prices for products, sales tax, shipping, or any other charges will be listed on your sales receipt.  Full payment is due before orders are shipped.  Sales are final after the shipment has left our distribution center.  Biothread Implants reserves the right to hold orders until credit card information can be confirmed.  You may be contacted by a Biothread Implants representative regarding your purchase. Title to products, for both domestic and international shipments, will pass to the buyer when products are delivered to the carrier.


Orders shipped within the United States are generally shipped via FedEx. Customers are ultimately responsible to ensure that carriers will deliver at the requested time in their areas.  Orders placed before 1:00 pm CST will ship the same day.  Orders placed after 1:00 pm CST may not ship until the next business day.  Biothread Implants recognizes holidays throughout the year.  Contact us for notices regarding company closings due to holidays.  Biothread Implants and carriers are not responsible for late arrivals due to poor weather conditions, supplied shipping address errors or failed delivery attempts.


Call us toll-free 8 – 5  EST at, 1-866-509-9685